TERMS OF SERVICE MANAGEMELIVE.COM will NOT sell or abuse your information in any way, shape or form. Availability of Services MANAGEMELIVE.COM Services are available 24 hours a day, 7 days a week, 365 days a year. There are always live technicians available to assist users with computer, networking and web problems. We are also available for maintenance and management of your systems. Our services are available anywhere in the world, provided users have Internet and/or telephone access. Satisfaction Guarantee for Services MANAGEMELIVE.COM guarantees that users of its services will receive full value for their money. While in most cases this means solving the user's problem, there may be instances in which the problem is not resolved. In such cases MANAGEMELIVE.COM shall use all reasonable efforts to reach an acceptable result for the user. Refunds will be granted at the sole discretion of MANAGEMELIVE.COM and will be based on whether or not the user received value from using MANAGEMELIVE.COM services. Internal Complaint Policy Statement We are committed to your satisfaction and have procedures in place to provide you with a fair, timely and effective means to resolve problems with any transaction. We record and monitor all complaints. We will undertake to acknowledge any complaint within seven business days of receipt and will strive to address and resolve any complaint within 45 days of receipt. In the event we cannot reach a satisfactory resolution, we are committed to using third-party dispute resolution services through the Better Business Bureau of Canada. Please contact us at support@managemelive.com if you have any questions or concerns. Force Majeure In the event MANAGEMELIVE.COM’s delivery of the Services is delayed, prevented, or otherwise made impracticable by reason of any acts of God, fires, floods, earthquakes, or other natural catastrophes; national emergencies, strikes, lockouts or other labor difficulties; computer "hacking" attack or computer virus; any law, order, regulation or other action of any governing authority; power outages, technical equipment failures, or any other cause beyond MANAGEMELIVE.COM’s reasonable control, then MANAGEMELIVE.COM shall be excused from such delivery to the extent that it is delayed or prevented by such cause. Limitation of Liability In no event shall MANAGEMELIVE.COM be liable to any person for any special, general, incidental, indirect, consequential, or punitive damages of any kind, including, without limitation, those resulting from negligent or criminal acts of third parties, loss of use, loss of data, lost profits, or computer hardware damage, in connection with any of its services, the MANAGEMELIVE.COM website (including all information, services, and products that are referenced or linked to in the MANAGEMELIVE.COM website), or any other information, documents, products, software, downloads, repair services, advice, and information provided by MANAGEMELIVE.COM or any of its third-party product or service providers, whether such person is advised of the possibility of such damages. Right of Refusal MANAGEMELIVE.COM reserves the right to refuse, suspend or terminate any of its services to any user in its sole discretion, without notice. Reasons for refusing service include, but are not limited to: using computer system fraudulently, illegally, or for propagating libelous or otherwise defamatory, obscene, pornographic, abusive, harassing or threatening material. Expiration of Time / Services MANAGEMELIVE.COM reserves the right to expire any services that remain on users account after a period of their package or service date purchase. Conditions for Website Use ALL USE OF THE MANAGEMELIVE.COM WEBSITE, ITS SERVICES, AND ANY SERVICES OFFERED THROUGH THE SITE (COLLECTIVELY, THE "SITE") IS SUBJECT TO THE TERMS OF THIS AGREEMENT AND THE POLICIES, AGREEMENTS AND INSTRUCTIONS FOR THE USE OF THIS SITE CONTAINED IN THE SITE AND POSTED BY MANAGEMELIVE.COM WHICH ARE HEREBY INCORPORATED HEREIN. PLEASE READ THE FOLLOWING TERMS AND CONDITIONS CAREFULLY BEFORE USING THIS SITE. By using this site and any forums connected with it (all referred to herein as the "MANAGEMELIVE.COM Site" or "this site"), you agree to these Terms and Conditions. If you do not agree to these Terms and Conditions, do not use this site. MANAGEMELIVE.COM may modify these Terms and Conditions at any time. Restrictions on Use of Materials All the contents on the MANAGEMELIVE.COM Site including all images and accompanying data (together referred to as "Content") are protected by copyright and may only be used by you for your personal use provided that you do not change or delete any copyright, trademark or other proprietary notices or breach any other provision of this Agreement. MANAGEMELIVE.COM retains all title and intellectual property rights in and to all the Content. You may not modify, publish, transmit, transfer, sell, reproduce, create derivative works from, distribute, perform, display or in any way exploit or use any of the Content, in whole or in part, except as expressly permitted in this Agreement. Content consisting of downloadable software may not be reverse engineered, decompiled, disassembled or otherwise converted to a human-perceivable form unless specifically authorized by the owner of the software's patent and/or copyright. All trademarks and logos are owned by MANAGEMELIVE.COM or its licensors and you may not copy or use them in any manner. The MANAGEMELIVE.COM Site is controlled and operated by MANAGEMELIVE.COM from its offices in Gananoque, ON, Canada. MANAGEMELIVE.COM makes no representation that materials on the site are appropriate or available for use in other locations. If you access the MANAGEMELIVE.COM Site from other locations worldwide you do so on your own initiative and you are solely responsible for compliance with local laws, if and to the extent local laws are applicable. MANAGEMELIVE.COM may, at its discretion, change, move, delete portions of or add to the MANAGEMELIVE.COM Site from time to time. Disclaimers and Limitation of Liability The materials on this site are provided "AS IS" and without warranties of any kind, either express or implied. MANAGEMELIVE.COM does not warrant or make any representations regarding the use or the results of the use of the Content or other materials on this site in terms of their correctness, accuracy, reliability, effectiveness or otherwise. To the fullest extent permissible by law, MANAGEMELIVE.COM disclaims all warranties, express or implied, including, but not limited to implied warranties of merchantability, fitness for a particular purpose and non-infringement with respect to the Content or other materials on this site. MANAGEMELIVE.COM does not warrant the accuracy, completeness or usefulness of any information contained on this site or that the functions contained in the Content will be uninterrupted or error-free, that defects will be corrected, or that the materials, this site or the server that makes them available are free of viruses or other harmful components. It is your sole responsibility to assume the entire cost of all necessary servicing, repair or correction. MANAGEMELIVE.COM assumes no responsibility in this area. UNDER NO CIRCUMSTANCES, INCLUDING BUT NOT LIMITED TO NEGLIGENCE, SHALL MANAGEMELIVE.COM BE LIABLE FOR ANY INDIRECT OR CONSEQUENTIAL DAMAGES THAT RESULT FROM THE USE OF, OR THE INABILITY TO USE, ANY CONTENT, EVEN IF MANAGEMELIVE.COM OR ITS REPRESENTATIVE HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. IN NO EVENT SHALL MANAGEMELIVE.COM’s TOTAL LIABILITY TO YOU FROM ANY AND ALL DAMAGES, LOSSES, AND CAUSES OF ACTION (WHETHER IN CONTRACT, OR OTHERWISE) EXCEED THE AMOUNT YOU PAID TO MANAGEMELIVE.COM, IF ANY, FOR PRODUCTS PURCHASED ON THIS SITE. You agree to indemnify, defend and hold MANAGEMELIVE.COM and its owners, agents, information providers and licensors (collectively, the "MANAGEMELIVE.COM Site Parties") harmless from and against any and all claims, liability, losses, costs and expenses (including attorneys' fees) incurred by any MANAGEMELIVE.COM Site Party in connection with any use or alleged use of MANAGEMELIVE.COM Site with or without your password by any person, whether or not authorized by you MANAGEMELIVE.COM reserves the right, at its own expense, to assume the exclusive defense and control of any matter otherwise subject to indemnification by you, and in such case you agree to cooperate MANAGEMELIVE.COM’s defense of such claim. Applicable law may not allow the exclusion of implied warranties, or the above limitations of liability, so the above exclusions may not apply to you. Links to other Web Sites MANAGEMELIVE.COM makes no representation whatsoever regarding the content of any other web sites, which you may access, from the MANAGEMELIVE.COM Site. When you access a non MANAGEMELIVE.COM Site web site, please understand that it is independent from the MANAGEMELIVE.COM Site and that MANAGEMELIVE.COM has no control over the content on that web site. A link to a non-MANAGEMELIVE.COM Site web site does not mean that MANAGEMELIVE.COM endorses or accepts any responsibility for the content or use of such web site. You should contact the site administrator or Webmaster for those external sites if you have any concerns regarding such links or the content thereon. Feedback and Submissions MANAGEMELIVE.COM does not and cannot review the Content posted by users on MANAGEMELIVE.COM Site and is not responsible for such Content. MANAGEMELIVE.COM reserves the right to delete, move or edit any Content (including Content posted in any interactive area) that it may determine, in its sole discretion, violates this Agreement or is otherwise unacceptable. MANAGEMELIVE.COM shall have the right, but not the obligation, to correct any errors or omissions in any Content, as it may determine in its sole discretion. Should any viewer of content on this web site respond to MANAGEMELIVE.COM with information including feedback data, such as questions, comments, suggestions or the like regarding the site, or the content of any item, such information shall be non-confidential and MANAGEMELIVE.COM shall have no obligation of any kind with respect to such information. In addition any submission to MANAGEMELIVE.COM shall become the property of MANAGEMELIVE.COM. MANAGEMELIVE.COM shall be free to reproduce, use, disclose, display, exhibit, transmit, perform, create derivative works and distribute the information to others without limitation and to authorize others to do the same. Further, MANAGEMELIVE.COM shall be free to use any ideas, concepts, know-how or techniques contained in such information for any purpose whatsoever, including, but not limited to, developing, manufacturing and marketing products and other items incorporating such information. This paragraph is not intended to apply to any personal information about you (such as name, mailing address and e-mail address), the use of which will be governed by MANAGEMELIVE.COM privacy statement. You may not post on the MANAGEMELIVE.COM Site any links to any external Internet sites that are libelous, defamatory, obscene, pornographic, abusive, harassing or threatening. You agree not to use the MANAGEMELIVE.COM Site for any commercial purpose, to distribute any advertising or solicitation of funds or goods and services or to solicit users to join competitive online services. Any individual who attempts such actions will be permanently banned from the MANAGEMELIVE.COM site and will be subject to all legal remedies available to MANAGEMELIVE.COM In consideration of MANAGEMELIVE.COM’s efforts to provide continuously enhanced products and to respond to feedback from users, you agree to transfer ideas, concepts, know-how and techniques to MANAGEMELIVE.COM without any compensation. You agree to execute any and all documents MANAGEMELIVE.COM may reasonably request in connection with confirming MANAGEMELIVE.COM ownership of and unlimited right to use such ideas, concepts, know-how and techniques, permission for which may not be unreasonable withheld. You are solely responsible for the content of any comments you make. You represent and warrant that no comments submitted by you to MANAGEMELIVE.COM or this web site will: e. violate any right of any third party, including copyright, trademark, privacy or other personal or proprietary rights, Be or contain libelous or otherwise defamatory, obscene, pornographic, abusive, harassing or threatening material or constitute the misappropriation of the trade secrets of any third party or Disparage the products or services of any third party. You agree not to submit any personal information (other than your e-mail address or user name) through e-mail sent to other users or messages posted on this site by you. Termination This Agreement is effective unless and until terminated by either you or MANAGEMELIVE.COM. You may terminate this Agreement at any time. MANAGEMELIVE.COM may terminate this Agreement at any time and without notice and accordingly deny you access to this web site, in its sole discretion for any reason, including your failure to comply with any term or provision of this Agreement. Upon any termination of this Agreement by either you or MANAGEMELIVE.COM you must promptly destroy all materials downloaded or otherwise obtained from the MANAGEMELIVE.COM Site as well as all copies of such materials, whether made under the terms of this Agreement or otherwise. This Agreement is effective unless and until terminated by either you or MANAGEMELIVE.COM. You may terminate this Agreement at any time. MANAGEMELIVE.COM may terminate this Agreement at any time and without notice and accordingly deny you access to this web site, in its sole discretion for any reason, including your failure to comply with any term or provision of this Agreement. Upon any termination of this Agreement by either you or MANAGEMELIVE.COM you must promptly destroy all materials downloaded or otherwise obtained from the MANAGEMELIVE.COM Site as well as all copies of such materials, whether made under the terms of this Agreement or otherwise. This Agreement shall be construed in accordance with the laws of the Province of British Columbia, Canada. This Agreement constitutes the entire agreement between the parties with respect to the subject matter hereof, and supersedes all previous written or oral agreements between the parties with respect to such subject matter. No Assignment You shall not assign this Agreement or assign any rights or delegate any obligations hereunder, in whole or in part, whether voluntarily or by operation of law, without MANAGEMELIVE.COM's prior written consent. Any such assignment or delegation by you without MANAGEMELIVE.COM's prior written consent will be null and void and of no force or effect, unless otherwise expressly consented to by MANAGEMELIVE.COM at its sole and absolute discretion. All rights reserved. ©2007 MANAGEMELIVE.COM A+ Remote IT Technicians |